Wise Winery, located in the heart of Eagle Bay, has been a long-term client of 21st Century Business Equipment since it opened in 1992, using a range of POS solutions, starting with cash registers and moving onto touch screen POS as technology changed. Fun fact, Director of 21st Century, Daniel Ecseri got married at Wise Winery 20 years ago!
Robert from Wise Winery reached out to 21st Century enquiring about upgrade options as their existing hardware and systems were starting to show their age. Robert was presented with the OrderMate POS solution, built for restaurants and the Australian hospitality industry.
OrderMate is a fresh and dynamic Australian software company run by a passionate and committed team with years of experience in the POS & hospitality industry. With constant development of the OrderMate software, such as POS integrations with Now Book It, Xero, Linkly and Doshii. It is the perfect solution for Wise Winery, which relies on excellent systems to run its business smoothly.
POS SOLUTION
21st Century worked with Robert and his team to build out the OrderMate solution. This included a dedicated POS server, one fixed POS terminal and seven tablets for table ordering, plus repurposing their existing printers and cash drawers. Part of our services was integrating Now Book It for seamless reservations and redemption of e-gift cards at the counter within the OrderMate platform.
When OrderMate was ready to be installed, our team travelled down to Eagle Bay to commission the equipment and provide on-site training for staff throughout the first day of service with the new solution!
We also engaged Robert about NXT21 Payments, our latest solution to help hospitality businesses save on POS & EFTPOS fees. With NXT21, we bundle in POS software and support into a fixed blended % rate, which covers all Visa, MasterCard & EFTPOS card types*. For Wise Winery, they’re saving over $25,000 in card fees from their previous EFTPOS provider with the help of OrderMate & NXT21 Payments!
These savings are achieved through NXT21 No-Cost EFTPOS, where the merchant passes on their cost of acceptance fees through a small surcharge. The benefits of No-Cost EFTPOS means no more monthly bills or EFTPOS terminal rental charges.
21st CBE has provided several key solutions for Wise Winery, including:
Developing the Ordermate POS solution and providing POS training to key staff and management.
On-site installation and commissioning of POS hardware.
Implementing POS integrations such as Now Book It & Linkly.
Configuration and setup of NXT21 Payments with OrderMate for seamless integrated transactions.
Providing ongoing 24/7 local WA support to assist with any POS enquiries.
OUTCOME
Robert and the team at Wise Winery are very satisfied with the implementation of OrderMate POS & NXT21 Payments. We look forward to continuing our long-term relationship with Wise and providing their team with the convenience of local 24/7 support for when they need it the most!
Need help designing a POS system and/or saving money on EFTPOS fees for your hospitality business?
If you are seeking a tailored POS system in Perth, 21st Century Business Equipment is your provider of choice. Our team of experts comprehends the challenges the hospitality industry faces and can design a solution that aligns with your specific requirements. And with NXT21 Payments, we can bundle in POS software and support to help your business save on fees!
Please do not hesitate to reach out to us today to acquire further insight into our services.